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Refresh and personalize training to ensure strong performance.

Solution: Personalized Reinforcement Training

90% of what we learn is forgotten within 30 days if it is not applied or reinforced. But training reinforcement is usually an afterthought and rarely employed. Without it, you may as well give away 70% of your training budget because that much will be forgotten after the first day. With Realizeit, knowledge gained from training is refreshed and personalized to meet the specific needs of each learner to ensure it is easily delivered with the least effort and makes the biggest impact.

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Reinforcement Training Essentials

Reinforcement training can drive performance when you incorporate the following essential components:

Tailored to each learner

The reinforcement training provided to each learner should adapt to each learner's strengths and weaknesses in real time.  Questions should reflect the biggest areas of need on an individual basis.

Connected to core learning

Reinforcement should enable automatically tracing back the core content when gaps are detected.  In minimal clicks, a learner should be able to relearn a concept immediately to gain the benefit.

Leverage existing assessments

Rather than recreate new questions for reinforcement, it should be possible to automatically pull from questions in the original learning content for efficiency.

Maintained as one

Reinforcement training should be seamless to maintain with the development of knowledge and content for new learning and skill building.

Easy to schedule

Learners proceed at different paces. Reinforcement should be scheduled once and the system should intelligently manage when quizzes and learning are sent based on the learner's behaviors.

Continuous with all learning

When a learner and their manager experiences any aspect of reinforcement learning, it should be seamless with other ways the learner engages and the manager or coach views progress.

Keys to Reinforcement Training Success

Realizeit enables you to deliver a personalized reinforcement training experience that helps  learners retain the knowledge they need for job success and achieve appropriate levels of fluency. To get a feel for what reinforcement training is like with Realizeit, read on. 

Personalized Reinforcement

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  • The AI delivers a personalized reinforcement training plan that fits each learner's role.
  • Reinforcement is part of continuous learning tied back to performance in other learning journey moments.
  • When learning overlaps, reinforcement will apply to all related journeys.

Push and Pull Reinforcement

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  • Easily recall knowledge for reinforcement as needed when new skills are used.
  • Access training content via the familiar learning that remains available for effective recall.
  • Intelligent search brings the likely content to the forefront at time of need.
  • Log questions on content that are fed back to content developers.
  • Bookmarks and notes are a click away.

Actionable Analytics

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  • Analytics gathered from reinforcement training become a precise measure of what learning has taken place.
  • Understand each learner’s progress in detail and identify specific areas for live coaching.
  • Provide feedback to the learning team on where reinforcement time is spent and where learning challenges are most common.

Automate Training Updates

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  • Keep everyone up to date on product knowledge by automating the process of distributing and retesting on changes and new information.
  • Ensure reinforcement training is always in sync with core training as they are maintained as one.
  • Keep employees current in the flow of work as content is revised.
  • Know for certain that changes have been reviewed and understood.

Gamified Learning Experience

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  • Enhance reinforcement training with leaderboards to promote friendly competition.
  • Easily coordinate multiple competitions from individuals to teams.

Adaptive Intelligence Engine

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  • Personalize reinforcement training through multiple levels of AI-powered adaptivity.
  • Adapt training to role, geography, individual experience, and skills from related products so learning is relevant.
  • Engage learners as the system adapts to their strengths and knowledge gaps.
  • Optimize knowledge retention while ensuring each learner has built the requisite skills for success.

Assess Progress Accurately

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  • Ensure frontline workers, including Sales and Service experts, are prepared to interact with customers and prospects.
  • Deliver learning progress information to leaders, instructors, and coaches via personalized portals.
  • Provide a variety of assessment types, from self-led eLearning assessments to virtual and in-person coaching reviews and check-ins.

Reinforcement Training Challenges Faced

Reinforcement training is a challenge because it involves a detailed plan of what to reinforce, methods to test knowledge retention, and schedules tied to learning completion.  Personalizing reinforcement adds another layer of complexity as learners have different areas of need and different schedules when training will make the biggest impact. When a learner finds they don't recall important knowledge, having learning content to recall the correct information at the point of need is a must.

Check out the list of challenges to see how your experience relates to areas where Realizeit can help.

Varied reinforcement needs

What one learner needs to be reinforced will be different from the next, but tailoring to each role is time consuming if not impossible with your current systems.

Not connected to core learning

Reinforcement is typically built in a system that has no real connection to the original learning content. This means when gaps are detected, there is no easy path to get back to the original materials to relearn and close the gap. This renders reinforcement far less effective.

Too much effort to build questions

When reinforcement is build separately, as it usually is, there is significant effort required to feed new questions into the system to be used in the quizzing process.  This ignores all the work to develop questions for the original training experience and becomes overwhelming quickly.

Personalization is not possible

Coordinating reinforcement that is targeted to each learner's unique needs is generally not possible.  Learners get the same questions as everyone else, or questions that they already know well, making the results far less impactful.

Keeping it up to date

When reinforcement training is developed separately from the core training, it becomes much more difficult and time consuming to keep consistent.  Content and questions will change and learners will become frustrated when they detect any inconsistency.

Disconnected experience

Reinforcement will typically sit in a separate silo which means it won't be aware of the entire profile of what a learner is doing.  Learners may need to access different interfaces or have conflicts between new and reinforcement learning due to this disconnectedness.

Based on our deep experience with LMS' and other learning systems, we were thinking we'd have to build a proprietary system ourselves to meet our needs... then we met Realizeit. Everyone else had pieces. Realizeit was the only one with an end-to-end solution and the ability to shape their technology to deliver everything we needed.

Senior Executive, Training Innovation at Fortune 50 Public Company

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Realizeit To Showcase Business-Critical Training Powered by AI at ATD24 Conference and EXPO

Realizeit will participate at the ATD24 International Conference and EXPO to showcase how companies can train their most business-critical roles, including those skills that have a direct impact on safety, company performance, and customer satisfaction.

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